![]() ![]() Please consult the log files for more information. The student gets an error message: "Prohibited Display Configuration: The active display configuration is not permitted. This may result in a white screen when starting SEB or the message below. The student computer is not compatible with the latest SEB version. The student gets an error message "Session Start Error: SEB failed to start a new session! Please consult the log files for more information." It may also help if the student creates a new, clean user account on the computer and install SEB for this user. Here is some more information about this problem from the SEB page: Try to deactivate the anti-virus software or allow SEB as an exception. The student gets an error message saying "Service Error: Failed to completely lockdown the computer."Ī security or anti-virus software (eg 360 Security Guard) is blocking SEB from locking down the computer, causing a lock-down error: (On mac) The student gets an error message saying that SEB is not installed in the Application Folder. The student tries to start/configure the SEB program itself instead of just typing in the exam key on in a normal browser and letting SEB start in the background. The student gets a message about configuration in SEB, why? If the student used another platform/system when the computer was locked we will not be able to help you. ![]() Please note that the password is only valid for exams that have been conducted on the platform. Please send an email to and ask for the SEB quit password. This happens if SEB was earlier forced to quit (due to, for example, a hard restart or battery running out of the device). SEB is locked with a red screen and asks for a quit password. It’s a shame that it doesn’t work on smartphones too, removing any likelihood of cheating, but it performs its primary function seamlessly and effectively.These are the most common mistakes/problems facing students regarding "Safe Exam Browser" and "": Safe Exam Browser is an excellent addition to traditional online examination tools. You need to choose ‘Require SEB’ among the settings to ensure compliance on the students’ side. If you’re using SEB with a third-party service like Moodle, then you’ll have to visit the Settings in your program. tThe elaborate authentication process verifies that an unaltered program version is running an exam with correct settings. The UI then displays navigation for the exam only. The browser element displays the exam page, connected to the learning management system. The kiosk locks down other computer functions, launching only the SEB browser and allowed third-party apps. SEB consists of two components, namely a kiosk application and a browser. You can permit certain functions, enable third-party applications, and allow full web apps, PDF and HTML documents. TThe program is highly configurable, letting exam creators tailor the features based on the circumstances. ![]() It disables spell checking and dictionary lookup, as well as switching to other apps through hotkeys. It also features an URL filter and a VM detector. In the latter option, it removes all navigation elements from the page. SEB has fullscreen and multiple browser modes. Unfortunately, it doesn’t work with smartphones like tQuestionmark Secure. The latest versions added webcam support. The program works on tWindows, macOS, iPad and Chromebook devices. ![]()
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